Herweck's Shipping Information:
Orders are shipped Monday-Friday, 8:30am- 4:00pm. Orders placed during the weekend will be processed the next business day.
No international shipping. Domestic orders only. (Lower 48 States)
Orders placed will be shipped FedEx ground unless requested otherwise. Please allow up to 8 days for shipping.
If you choose a special shipping method (next day air, 2nd day air, 3 day select, or priority mail) then shipping costs are $5.50 plus "Actual Shipping Costs".
"Actual Shipping Costs" are determined by the carrier and are calculated with the size of the package, weight of the package, and distance. "Actual Shipping Costs" cannot be calculated or estimated until the order has been picked and packed. A Customer Service Representative will phone you to provide the entire costs of shipping if the shipping costs are above 40% of the merchandise total. This call will occur the very next business day after your order has been entered into our system. (ie: Order is entered into the web site on 4:00 PM CST Monday, our representative downloads and enters orders on Tuesday at 8:00 AM CST, the order then gets picked and packed and costs are obtained no later than Wednesday. At that time a phone call will be made.)
Most "Oversized Items" must be shipped by truck; these items have freight charges included in the price. Oversize shipments will be made by private trucking firms. All other shipments otherwise, are made in the most economical and reliable manner, usually UPS ground.
Have more questions? Please feel free to call: 1-800-725-1349
Serving the San Antonio Art Community since 1948!